Intelligent Management System
We use a high-end management system interfacing with the very best telephone technology to receive and act on all calls and requests. As a result, we can speedily detect where the caller is located and then allocate them a supplier from our network accordingly.
Our intelligent management system can also be used for tracking customer expenditure and, consequently, investigating opportunities for controlling and reducing it. We can present this information in intricate and high-quality management information (MI) reports for fleet operators and service providers to consult.
Once each request is completed, all the data is collated and the OS produces a customer invoice in the format agreed, and issues the supplier with a job completion authorisation, with invoice prices. This intricate data collection is presented at times as required or can be self-served.
Our System's USP's
Central Billing & Supplier Billing Management
We know that understanding your expenditure is key. By managing the purchase central billing, we can ensure that what you spend on our services is easy to track, without the need to manage the supplier billing. We offer a range of billing options, enabling you to choose those which best suit your firm’s needs.
Customer Specific Reporting
We can provide you with a basic set of reporting or any intricate detail that you require to understand your spend. This will assist in improving your fleet’s performance and make your vehicles more cost-effective to operate. Our bespoke reporting starts collating information from the receipt of the first request made and expands from there and is presented in straightforward layouts
Vehicle Data Management
What do you know about your vehicles and how they operate? You can never know enough about your business and its roadmap. For your benefit, we can generate bespoke reports in templates which your own team can customise.
Mapping System with Supplier Control
The mapping system operated, pinpoints the breakdown requests, can split suppliers into different categories based on the services offered, work with specific suppliers nominated for specific locations and requirements. The mapping details the distance from any breakdown location to the nearest 10 suppliers if the vehicle is drivable and a depot attendance is preferred.
Image Control and Display
The NFS operating software provides access to all aspects of any request entrusted to us. Once the request is completed, the service providers' POD is uploaded to the job along with images of the products replaced, so that any audit is simple. The images can be provided on request or self-served via secure login.
Some Of Our Valued Customers
Below are some of the customers we are privileged and pleased to support...